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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ananya Chaudhri

April 15, 2025

5  out of  5
rating by Ananya Chaudhri
"I recently purchased an insurance policy through Ronnie Ruffner’s State Farm office and had the pleasure of working with Aaron. He was incredibly knowledgeable, patient, and responsive, making the process surprisingly stress-free. Aaron took the time to understand my needs and explained everything clearly. His friendly and approachable demeanor made what could have been a tedious task actually enjoyable. I highly recommend Aaron for his excellent service."
We responded:
"Ananya, thank you so much for the kind words. We are very happy to hear Aaron was able to assist you!"
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dntfeed thecnnbls

April 11, 2025

5  out of  5
rating by dntfeed thecnnbls
"If someone was to win your business, Aaron is hands down the guy. I was looking up insurance after getting work done on my car, darned if he kept me in mind and checked up on me when I thought I had lost his info, he was always patient and willing to help, made the process easy and same day, got me a great price and went out of his way to answer all my concerns, great guy, great team, I don’t really like moving from company to company, and I’m glad I chose his team, can’t really ask for more!"
We responded:
"Thank you very much for the kind words. We're very happy Aaron was able to assist you and make everything go as smooth as possible! "
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Jamie Alder

April 4, 2025

5  out of  5
rating by Jamie Alder
"I spoke with Mr.Ruffner in regards to changing over from another carrier. Mr.Ruffner was thorough and guided me to get me in the auto policy that suited my needs, he was cheaper than my old carrier with better coverage. If you are looking for a personable, customer service oriented agent Mr.Ruffner is your man! Thanks Mr.Ruffner for all your help!!!"
We responded:
"Thank you very much for the kind words, Mr. Alder. Always happy to help!"
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T.K

February 26, 2025

5  out of  5
rating by T.K
"I’m so grateful for Aaron! He helped me originally when I was shopping for rates. He was just super friendly on the phone and beat literally my current insurance and all the other rates I received. So of course, I made the change and signed up! I recently purchased a new car and he made sure everything transferred over smoothly with no issues. He really is my security blanket when it comes to anything related to my vehicles insurance. Aaron is the best!! I am so grateful. Thank you so much Aaron , you’re doing an amazing job. Continue to be you! We all need more Aaron’s in the world :)"
We responded:
"Thanks so much for the kind words, Jenni. We're happy that you can find comfort in our team!"
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Jim Smith

February 20, 2025

5  out of  5
rating by Jim Smith
"I really can't say enough about these guys. Anytime I have a question or an issue, the response is immediate. The difference is night and day compared to my previous insurance company."
We responded:
"Thank you very much for the great review, Mr. Smith. We're very happy to hear our service has been great!"
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Raghav Bhan

February 19, 2025

5  out of  5
rating by Raghav Bhan
"Rick was really helpful and patient. He answered all my questions thoroughly and guided me though every aspect of the auto loan. Would definitely recommend going through him and his firm."
We responded:
"Raghav, thank you for the kind words. We greatly appreciate your feedback and are happy that Rick was able to assist you. "
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Jamiah White

February 5, 2025

5  out of  5
rating by Jamiah White
"Aaron’s knowledge and attention to detail is very refreshing and reassuring. Hoping to work with him again in the future!!"
We responded:
"Thank you for the kind words, Jamiah. We appreciate your feedback!"
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Jack Riley

January 17, 2025

5  out of  5
rating by Jack Riley
"This is a great company. My agent was very knowledgeable and patient. I had a wonderful experience switching to them."
We responded:
"Jack, thank you for the kind words. We're happy to have been able to assist you!"
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Sara Linkous

January 10, 2025

5  out of  5
rating by Sara Linkous
"Aaron was extremely helpful and personable to me over the phone with helping me get my car insurance at set up. He made sure to answer of all of my questions and called me back promptly the next day to let me know my policy was in effect."
We responded:
"Sara, thank you for the great feedback. We are happy Aaron was able to satisfy your needs!"
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Erica L. VanSant

January 10, 2025

5  out of  5
rating by Erica L. VanSant
"Ronnie is great ! Wonderful service. Great rates."
We responded:
"Erica, thank you so much for the kind words. We greatly appreciate your business."
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Robin Hall

December 6, 2024

5  out of  5
rating by Robin Hall
"Needed new insurance they were so helpful and got me the same coverage with much better rates"
We responded:
"Robin, thank you for the kind words. We appreciate you and are happy we were able to help!"
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Sharena

November 22, 2024

5  out of  5
rating by Sharena
"Ricky was great, very kind and polite. His service was exceptionally well."
We responded:
"Sharena, thank you for the kind words! We're happy Rick was able to help you out."
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Atul Patel

November 21, 2024

5  out of  5
rating by Atul Patel
"Ronnie Ruffner has been our State Farm Insurance agent for several years and it's always pleasure working with him and his staff members."
We responded:
"Atul, thank you for the kind words. We're happy to have been able to provide excellent service and look forward to continuing to do so!"
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Caleb Miley

November 10, 2024

5  out of  5
rating by Caleb Miley
"The agents at the office were very helpful and gave very good advice for insurance policy’s. Keep up the good work guys!!!!"
We responded:
"Caleb, thank you for the kind words, we appreciate it!"
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Ryan Muir

November 6, 2024

5  out of  5
rating by Ryan Muir
"The transition from my old insurer to Ronnie was simple and easy. Coverage is great and the entire team is super responsive!"
We responded:
"Thank you for the review, Ryan. We're glad the transition was smooth for you!"
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Bridget Stone

October 9, 2024

5  out of  5
rating by Bridget Stone
"We needed to replace our home and auto insurance as our current provider was leaving Maryland. Aaron Reeder from the Finksburg office responded quickly and provided a quote over the phone. After several emails, we also met in person where he took his time to address our concerns. We appreciated his patience and quick follow-up."
We responded:
"Bridget, thank you for the kind words. We are very happy that Aaron was able to assist you!"
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Zack Henigin

September 10, 2024

5  out of  5
rating by Zack Henigin
"Got help with my auto insurance from one of the team members, Aaron. He was very personable and in depth so I knew exactly what coverage I needed and got. Very much looking forward to working with them"
We responded:
"Zack, thank you for the kind words. We are happy to hear Aaron was able to assist you!"
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Telise Nesmith

August 28, 2024

5  out of  5
rating by Telise Nesmith
"I usually don't give reviews but I just had to give one to Ronnie. The level of professionalism he has is top notch. He really go above and beyond to make sure your policy covers everything you need. He don't treat you like just another customer. Everybody that i speak to and need new insurance i send them to him because they will be in great hands. Thank you for all your help and don't stop the great service you give"
We responded:
"Telise, thank you so much for the kind words. We greatly appreciate you and are happy to be of service!"
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Voon Goh

August 8, 2024

5  out of  5
rating by Voon Goh
"Great experience! Rick gave me a call and provided me with all my options and even sent me multiple quotes to compare. After deciding which one, he made the process super easy and sent me email receipts too! He even called to follow up after the policies were sent to me in the mail!! Highly recommend!!"
We responded:
"Voon, thank you so much for the kind words. We are very glad that Rick was able to make the transition smooth."
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Greg Whitehead

July 22, 2024

5  out of  5
rating by Greg Whitehead
"Ronnie and the rest of his crew are amazing. They're always helpful, respond quickly to my questions and have even help me save money in the past. Thank you!"
We responded:
"Greg, thank you for the kind words. We're very glad to hear we have been able to provide some great service."
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Harriet.rivers Chapman

July 3, 2024

5  out of  5
rating by Harriet.rivers Chapman
"I was not satisfied with the quotes I'd been given with my previous car insurance for full coverage n did some digging was directed to call statefarm. Young man named Aaron answered he compared everything I'd with previous coverage n went beyond to meet my needs. I'm a senior citizen, he took time to explain n answer all my questions! Top tier in customer service!!! Looking for home, rental, car, etc please chat with thjs agency first! Ask for Aaron even though I'm sure the other agents are just as professional n customer friendly! 👍🏼"
We responded:
"Harriet, thank you so much for the kind words! We are very happy to hear that Aaron was able to provide ample service for you. "
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Pauline Knott

July 2, 2024

5  out of  5
rating by Pauline Knott
"Ronnie was great helping me obtain my renters and life insurance. Very patient!"
We responded:
"Pauline, thank you for the great feedback. We are happy Ronnie was able to assist you."
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Cyrile Doue

July 1, 2024

5  out of  5
rating by Cyrile Doue
"Great job and outstanding customer service."
We responded:
"Cyrile, thank you for the great feedback. We are very Happy to hear this!"
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P B

June 28, 2024

5  out of  5
rating by P B
"Rick was amazing to work with and was able to answer all my questions."
We responded:
"Patti, thank you for the kind words. We're happy to hear rick was able to assist you!"
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Kathy Rickerd

June 19, 2024

5  out of  5
rating by Kathy Rickerd
"Wonderful insurance agency! Aaron always gives exceptional service. He is knowledgeable and friendly. Highly recommend"
We responded:
"Kathy, thank you for the kind words! We are happy to hear."